Portfolio

https://www.indeed.com

  • Collaborate with the Chief of Staff Org to align between Business verticals on various running Programs and Communications, such as PTE Onboarding and Employee Accelerator Programs.
  • Drive Pay Equity Initiative in a due role of Product and Program Manager, encompassing creation of statistical model, tooling and processes to measure and correct pay equity position and adjusted pay gaps.
  • Drove and improved the 3 month Program called Indeed University, aimed at onboarding and integration of New College Grads into the Company and largely responsible for Indeed’s rank 1 position on best place to work for New College Grads.
  • Drove improvements on Functional Onboarding for Product Management, Engineering and UX disciplines.

https://www.bluebeam.com

  • Lead creation and development of Product Delivery Management Department introducing for the first time in the Org centralized discipline of Product Development Program and Project Management
  • Started Agile Transformation from scratch, including all content, training and coaching support systems and delivery
  • Lead design and implementation of foundational Operational Excellence metrics as well as Customer Experience metrics
  • Team of 12 with roles of Delivery Management, Scrum Master, a combination of individual contributors and managers.
  • Set the tone for culture, processes and tools used by PDM Team.

https://www.legalzoom.com

  • Worked in multiple experiences in the platform, from pre purchase navigation, thru check out and in product workflows, such as Estate Planning and Business Formations
  • Incubated B2B LifePlan Product as the Business Operations Leader across a group of 35 individuals across multiple disciplines
  • Led a Team of 5 with varied roles – Product Management, UX, Business Ops and Project Management
  • Contributed to Agile Transformation

https://www.ask.com

  • Worked on content ad strategies thru both social media content publishing and content aggregation sites
  • Worked with data scientist to improve and refine algorithms for results and content aggregation relevancy
  • Worked on Implementation of Data Infrastructure adopting more modern data storage and architecture technologies

https://www.stubhub.com

  • Worked in multiple experiences on the ecommerce site, from pre purchase navigation, thru check out and fulfillment flows.
  • Worked on API strategy and infra-structure to convert tech stack to service oriented architecture
  • Worked on International strategy and supported launch off first International Location in the UK
  • Led Agile Transformation

https://www.leapfrog.com/en-us/home

  • Worked in multiple electronic consumer products from ideation to launch, here are some examples which you can still see more recent versions of when visiting the eCommerce Site:
    • My Pal Violet
    • My Pal Scout
    • Learning Maracas
    • Learning Piano
    • Adventure Globe
    • LeapPad
    • ABC Zoo
    • Scribble and Write
    • Learning Table
    • Chat and Count Phone
    • Learn Time Clock
  • Localized and Internationalized Products to multiple Markets including UK, France, Spain and Mexico.

https://www.americanexpress.com

  • Team member in multiple Six Sigma Process Improvement Initiatives
  • Led a team of 18 Back Office Customer Support representatives in performing a wide range of activities, from charges dispute handling to Account profile updates.
  • Designed and implemented Performance Management database and tool for Department